Privacy Policy

Effective date: 01/22/2021

KZB Enterprises LLC (“Louisiana Pier and Beam,” “we,” “us,” or “our”) operates https://www.louisianapierandbeam.com. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors and customers. By using the Site, you agree to this Policy.

1) Information We Collect

a) Information you provide

Contact details (name, email, phone, address)

Project details (property address, photos/videos you share, scope of work, preferred dates)

Messages you send via forms, SMS/MMS, or email

Billing details if you pay us (handled by our payment processor—see “Third Parties”)

b) Information collected automatically

Device and usage data (IP address, browser, pages viewed, time on page, links clicked, referrer/UTM parameters)

Cookie and similar technology data (see “Cookies & Tracking”)

c) Information from third parties (optional)

Lead sources (e.g., Google, Facebook, Yelp, lead marketplaces)

Financing partners or payment processors (confirmation of payment/financing status)

Analytics/advertising platforms (aggregated performance metrics)

2) How We Use Your Information

We use information to:

Provide estimates, inspections, repairs, and customer support

Communicate about appointments, updates, invoices, and promotions (you can opt out of marketing)

Improve the Site, services, safety, and quality

Prevent fraud and comply with laws and contracts

[Optional] Personalize ads and measure campaign performance

3) SMS/MMS & Calls (if applicable)

If you provide a mobile number, you consent to receive texts or calls about appointments, estimates, job status, and customer service. Message/data rates may apply. You can reply STOP to opt out of marketing texts; you’ll still receive essential transactional messages (e.g., appointment confirmations).

4) Cookies & Tracking

We and our partners may use cookies, pixels, and similar technologies to operate the Site, remember preferences, measure performance, and (optionally) deliver or measure advertising. You can control cookies in your browser settings. Some features may not function without cookies.

Do Not Track: We do not respond to DNT signals at this time.

5) Analytics & Advertising (optional)

We may use tools such as Google Analytics to understand how the Site is used and (optionally) Google Ads/Facebook Ads to reach interested audiences. These providers use cookies and identifiers per their own policies.

You can learn about Google’s data practices and opt-out controls at: https://policies.google.com/technologies/partner-sites and https://tools.google.com/dlpage/gaoptout

If you don’t run ads or analytics, delete this section.

6) Sharing of Information

We do not sell your personal information. We may share information with:

Service providers/contractors (hosting, analytics, scheduling, communications, payment processing, subcontractors) under confidentiality obligations

Financing/payment partners (to complete transactions or verify status)

Legal/Compliance (to meet legal obligations, protect rights, or respond to lawful requests)

Business transfers (if we merge, sell assets, or reorganize, your information may transfer with the business)

7) Photos, Reviews & Testimonials

With your permission, we may display project photos, reviews, or testimonials on the Site or social media. You can ask us to remove identifying details where feasible.

8) Data Retention

We keep information for as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data consistent with our retention practices.

9) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11) Your Choices

Marketing emails/texts: You can opt out via the unsubscribe link in emails or by replying STOP to texts.

Cookies: Control cookies via your browser settings.

Access/Update: Contact us to request access to or correction of your information.

12) State & Regional Rights

Certain privacy rights may apply depending on your location (e.g., California, Virginia, Colorado). These may include the right to know/access, correct, delete, or opt out of certain processing (such as targeted advertising). To exercise applicable rights, contact us using the details below and note your state of residence. We will verify and respond as required by law.

Louisiana notice (data breaches): If a data security breach occurs, we will provide notifications consistent with Louisiana law.

13) Third-Party Links

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies; we are not responsible for them.

14) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest version. Continued use of the Site after changes means you accept the updated Policy.

15) Contact Us

Louisiana Pier and Beam LLC
Website: https://www.louisianapierandbeam.com
Email: louisianapierandbeam@gmail.com
Phone: 318-500-1205